Voice over IP products are available for almost anything you can think of doing over the phone – or off it. Call centers, for example, use IP phones that don't require agents to pick up a handset to receive, handle, and make calls. A VoIP product can even integrate all your contact numbers (residence, office, mobile) into a single number or redirect any call you receive to the phone (or computer) that's most convenient at a given time of day. You can even hook it up to an answering service or channel your calls to a colleague if you should be unavailable. Sending speech or audio over Internet protocol has never been more convenient than it is today with Voice over IP products that are scalable to accommodate almost any budget, from single-use to a contact center with hundreds of simultaneous users, without sacrificing quality. If you're concerned about security issues since voices or conversations are now sent like data over the Internet and are therefore similarly vulnerable to viruses and hacking, then worry no more. Voice over IP products also include security offerings specifically designed to protect your network from attacks directed at your VoIP data and connections. Given aggressive competition within the VoIP market, as well as from landlines and mobile services, expect VoIP products and services to scale down even more in terms of price in the days to come.